Tuesday, 26 February 2013

Ordering a Vodafone Free Sim


This is a Pay as you go SIM that you can order and receive free of charge. You can get a free SIM for your mobile phone, iPad or tablet.
Unlike the SIMs you can buy in our stores, our free SIMs don’t come with any credit - so you’ll need to top up if you want to make calls and texts.
With a free Pay as you go SIM, you can join Vodafone's dependable network without needing to take out a long-term price plan. You can also keep your existing mobile phone number, be rewarded for every TopUp with Vodafone Freebee Rewardz, and have the chance to join us at some of Britain’s best events with Vodafone VIP.

You can have up to 8 free sim cards, which is more than enough for the family. I myself have one and they provide very good network coverage around the UK, you should try it out!

Vodafone Urges IPhone Users


UK network Vodafone is warning users of iPhone 4S handsets on its network to avoid upgrading to iOS 6.1. Vodafone is sending out text messages to its users as well as issuing a statement that claims Apple is already working on a fix for the problem. Apparently it is only affecting iPhone 4S users and is an intermittent 3G problem causing failed calls and texts as well as internet access problems.
We’re aware of an issue caused by Apple iPhone 4s handsets that have been upgraded to iOS 6.1 which impacts performance on 3G.
Some customers may occasionally experience difficulty in connecting to the network to make or receive calls or texts or to connect to the Internet. Apple is working on a solution to their software issue. These connection problems are intermittent.
While Apple’s investigations continue, we would recommend that anyone who has not yet installed iOS 6.1 on their iPhone 4s should delay doing so until Apple has confirmed that their problem has been fixed.
We know that Apple has already released iOS 6.1.1 beta to developers for testing and maybe this contains the fix that Vodafone is referring to. As with any new release of iOS firmware there are always many differing reports especially when it comes to battery performance. This release has been no different in that respect however the fact that Vodafone felt the need to publicly comment on this particular 3G problem does mean it could well be a major problem for many on its network.
My wife actually has an iPhone 4S on the Vodafone network in the UK and it is updated to iOS 6.1. Her iPhone is working perfectly with no sign of any issues with 3G. If there are any other readers on Vodafone in the UK experiencing any issues, please let us know in the comments!

Sunday, 24 February 2013

Car Insurance for Older Drivers


Turned down or charged more for car insurance

Getting car insurance can be tricky if you're over 75
Older drivers have long felt penalised by car insurers - having to pay higher premiums or being refused cover altogether. Our research has shown that many insurers currently don't cover those aged 81 and above.

Insurers maintain that they're entitled to charge higher premiums for older drivers because the likelihood of claiming on car insurance and the cost of those claims are greater for this group. However, charities like Age UK feel that these restrictions leave many people struggling to pay increased premiums just when they may need cover most.

A car insurance premium for getting older
Our analysis of car insurance policies shows that average premiums increase sharply as you move through the age groups. For example, we found that an annual policy for a 75-year-old woman living in north London and driving a Citroen would cost £702 with Saga. However, at 85 it would cost £1,224 - a 74% increase.

It’s vital at the best of times to shop around for the best rates, but even more so as you approach those age milestones. For example, there are considerable differences between online and telephone quotes even with the same companies - we found that a 65-year-old man in the same scenario would pay £465 annually with Direct Line over the phone, but the same deal online would cost £362.

The Equality Act – what does it mean for older drivers?
The Equality Act (2010) has paved the way for more up-to-date discrimination legislation. Companies will no longer be able to turn down your application for car insurance because of your age and the ABI, BIBA and the government are set to announce their approach to the discrimination objectives in the summer of 2012.

This is good news for older drivers, but there's a catch. As a result of this Act of Parliament, insurers may still be allowed to charge older drivers more for cover if there's reasonable grounds for doing so – but they'll have to do more to justify the increased premiums, backing up the pricing model with statistical evidence.

The Act also stresses that insurers will have to help consumers who are turned down at point of sale, directing them to an independent source of information able to offer assistance in finding affordable cover - this is known as 'sign-posting'. Currently, customers unable to find quality and affordable cover are left to continue their search alone without the knowledge of where to find alternative insurance.

The car insurance industry view
Car insurance organisations are obviously keen to retain some flexibility in choosing customers and setting premium levels. The British Insurance Brokers’ Association (BIBA) wants the Bill to help older people access cover more easily: ‘BIBA’s own vision of legislation is one that ensures fairness and sign-posting to help people, but does not force insurers to cover areas they have never dealt with and do not understand.'

Malcolm Tarling from the Association of British Insurers told Which?: ‘We believe that the government understands that insurers should continue to be able to use age as one of the risk factors, providing this approach is based on authoritative statistical data.’

Car Insurance for Young Drivers

Car insurance quotes for younger drivers vary enormously
Young drivers are statistically more likely to have an accident and make a claim on their insurance. According to road safety charity Brake, one in eight drivers is under 25, and one in four road deaths is a driver within this age group.

Tips to reduce premiums
Car insurance premiums for younger drivers don't have to cost the earth, but even where they are expensive you can help to limit the impact by following the following tips.

Downsize your engine
Buy a car from a low-risk insurance group, such as a supermini, to limit your premium. Get some quotes before you buy so that you know the rough price bracket it falls into.

Top up your learning
Enrol in a Pass Plus scheme, run by the Driving Standards Agency, to help new drivers gain extra experience.

Look for tailored policies
Some insurers offer policies more suited to young drivers such as the i-kube or Coverbox policies, which offer cheaper premiums in exchange for not driving between 11pm and 5am. According to the Association of British Insurers, 50% of serious or fatal accidents among under-21s happen at night.

The use of 'telematics' or 'black box' systems is becoming more common and allows younger (and older) drivers to secure cheaper premiums in return for 'good' driving behaviour. Policyholders' driving performance is tracked and assessed, with premiums either going up or down depending on the results.

Add a named driver
Adding named drivers to the policy can reduce the premium, particularly if they're older and more experienced. If the insurance policy is to be in the young person's name, transfer the car into their name too – many insurers won't provide cover unless the main driver is also the owner.

Consider increasing the excess
Be realistic though. If you're 17 and don't have much money, could you afford a £600 excess if you had an accident? Explore the options. Don't assume that comprehensive cover is always more expensive than third party, fire and theft. Third-party cover may be cheaper if you're buying a low-value car, but it's worth getting quotes for both.

The risks of 'fronting'
It may seem cheaper to put the policy in the parent's name, with the child as a named driver. However, if the child is actually the main driver, this practice is known as 'fronting' and is illegal. Insurers are increasingly tracing fronted policies.

If your child doesn't drive your car very often – if they're away at university, for example – you may be able to add them to your insurance as a temporary driver for short periods rather than taking out a policy of their own.

If you're fronting and you're found out, the insurer may refuse to pay out in the case of an accident and the parent may lose their NCD. In some cases the insurer may even pursue legal action for fraud.

Annuity Rates


Like life insurance, annuities will be affected by the ruling because they are based on life expectancy, which currently takes gender into account.

Women live longer than men – their life expectancy is 82, compared with 78 for men – which means that women pay higher premiums than men because the pension fund will have to last longer, whereas men’s annuities generally cover a shorter time period.

Action point: Annuities explained - read our in-depth guide for more information on current annuity pricing.

Better annuity rates for women
Once gender is no longer a pricing factor, women will get more for their money and men will get less. The general consensus is that women’s annuity income will rise by 2.5% and that men’s will fall by 2.5%.

Rates could be impacted even more than that. Some organisations, such as the ABI, think rates may change by more than 2.5%. They predict an 8% decrease for men and a 6% increase for women.

Other predictions say rates for men will fall by as much as 10%. Roughly translated, this means that a man with a £100,000 pension pot could be almost £700 a year worse off – and nearly £12,000 worse off over their lifetime.

How to find a better annuity rate
For women, waiting to purchase an annuity until after December 21 is the best idea, as they will almost certainly get an uplift on their annual income once the ruling's in place. As you get older annuity rates increase, so holding onto purchase an annuity may be a better option.

There is also the option of taking out an alternative to an annuity, such as income drawdown. Income drawdown allows people to take an income from their pension savings while leaving them invested in the stock market.

The future of annuity rates
Rates may rise slowly as annuity providers and insurance companies watch and wait to see what their competitors do, so any rate increases or decreases may not be felt for some time.

It's hoped that, in time, the annuity industry will develop more sophisticated assessment methods, which may balance out the negative impact of the gender ruling on consumers.

One thing worth remembering is that those people who take out enhanced annuities won't be as badly affected. This is because enhanced annuities take a broader range of factors (such as postcode and health) into consideration.

Whatever the outcome, you should always shop around when looking to buy an annuity. If you don't, you could end up with a bog-standard, homogenised annuity that doesn’t suit your needs and is poor value for money.

Annuity Information


It is very important to choose good investment patterns and schemes so that you can invest your financial assets in a proper way. This is the reason why some people choose annuity insurance for themselves. Before choosing an investment you must perform a good amount of research.




It is very important to find out the advantages as well as the disadvantages of the insurances that you take. The future of your financial assets depends on the pattern you choose. If you are considering an annuity then you must first find out the actual meaning of this term.

An annuity is actually the contract or the deal between the investor and the insurance company. The insurance company involved promises to something good with the money of the investor. It either helps to grow the money or pays the money out after a certain period of time. You must always remember that insurance is an essential part of your investment. If you are interested in annuity insurance then you must surely find out the pros and cons of this pattern. First of all the annuities provide guaranteed rates for the return on the dollar you invest.

Secondly it also provides a guarantee of lifetime payments. Annuities also offer the tax deferred growth of your money. Other than this, there are certain other features of the annuity insurance which can prove to be useful for your investment. But at the same time there are certain qualities of the annuities which might prove to be bad for your investment. Some of the deals might have surrender period which might tie up the money for a longer period of time. Some of the annuities might be overused in the banks.

This is the reason why it is very important to find out the details about the company rules regarding the annuity, before you invest. There are three popular annuity insurances available. Fixed, indexed and variable annuities are the major annuities provided by the companies.

All the annuities usually have some common characteristics. So you need to decide about your investment procedure from these three types of annuities. Fixed annuities are the most common and the easiest to understand. These annuities pay a fixed rate of return and after a certain period of time you can remove the money. One of the advantages of this investment is that the money is free from any kind of risks because of the fluctuations in the market. On the other hand the variable annuities have an effect on the principle because of the market fluctuations.

Variable annuities offer an opportunity for the market growth with the help of fund investing. This kind of insurance is for long term. The longer you keep your money the more it will grow. Finally when you receive the money you will be the gainer.

The third kind of annuity is actually a mixture of the first two. You can choose your annuity insurance according to your requirements. Always try to consult an expert before investing.

What is Annuity?


Some sort of living annuity is really a monetary agreement such as a good insurance product or service as outlined by which usually any home owner (issuer) — typically any lender say for example a a life insurance policy organization — can make several future payments to your buyer (annuitant) as a swap with the quick check of the group quantity (single-payment annuity) as well as several regular payments (regular-payment annuity), before the beginning of the annuity.

The check steady stream through the issuer towards annuitant comes with an unfamiliar period dependent primarily when the night out of loss of life of the annuitant. At this time the agreement will terminate and also the other parts of the deposit accumulated is usually forfeited except if there are additional annuitants as well as beneficiaries inside agreement. Hence any living annuity is usually a form of long life insurance, the spot that the anxiety of the peoples life-span is usually moved through the individual towards insurer, which usually decreases its very own anxiety simply by pooling a lot of consumers. Annuities are offered to deliver profits in the course of old age, as well as originate from any methodized relief of a personal injury court action.


There are two possible phases for an annuity:
  • The accumulation phase in which the customer deposits and accumulates money into an account, and ;
  • The distribution phase in which the insurance company makes income payments until the death of the annuitants named in the contract.
It is possible to structure an annuity contract so that it has only the distribution phase; such a contract is called an immediate annuity.
Annuity contracts with a deferral phasedeferred annuities—are essentially two-phase annuities, but only having growth of capital by investment in the accumulation phase (now the deferral phase), with no customer deposits.
The phases of an annuity can be combined in the fusion of a retirement savings and retirement payment plan: the annuitant makes regular contributions to the annuity until a certain date and then receives regular payments from it until death. Sometimes there is a life insurance component added so that if the annuitant dies before annuity payments begin, a beneficiary gets either a lump sum or annuity payments.

The future of Car-Sharing


The earth can only provide for so much stuff before the basic materials needed to make it start to run out.
Many of us hanker after the very latest cars, TVs, computers and the like, but there's a growing realisation that there are not enough raw materials in the world for us all to have them.
Unchecked consumerism, quite simply, is incompatible with a world of finite resources and an exploding global population.
Something has to give, and as supply cannot increase, demand must be moderated, at least in the rich industrialised countries that account for the vast majority of global consumption.
There is no one solution to this most complex of issues, but a growing number of businesses are at the forefront of a movement that may go some way to addressing the problem.
Making money
It's a simple concept - instead of buying products, you rent or share them. The obstacles may appear entrenched, not least mankind's seemingly innate obsession with accumulating material possessions.
But the benefits to consumers are clear - you only pay for what you need, when you need it, and you don't have to worry about owning obsolete technology or outdated objects.
The success of some of these start-ups suggests businesses can also flourish under this model. Of course most of these companies were not set up to help tackle the problem of resource depletion, but to make money. And many of them are doing rather well.
Zipcar leases cars from major manufacturers, then makes them available to its members, who pay an annual fee and an hourly rate for using the car. Compared with buying a car, maintaining, insuring and taxing it, the average member saves more than £3,000 a year, according to the company. And every car shared takes 20 vehicles off the road, it says
.Take Zipcar, the car-sharing service. The number of cars in the world is expected to double by 2030, with grave consequences for both resources and CO2 emissions. What better way, then, to share a car rather than buy one, reducing at a stroke demand for these energy-intensive products?
The company is coy about its profitability, but it must be doing something right - more than 750,000 people have joined up. By 2030, there will 30 million members of similar schemes across the world, according to consultancy Frost & Sullivan. It is this growth potential that persuaded global car hire giant Avis to buy out Zipcar for $500m (£318m) earlier this year.
Next step
This simple business model can be applied to all manner of products, and has been embraced by a number of small companies. Girlmeetsdress.com, fashionhire.co.uk and handbagsfromheaven.co.uk, for example, offer access to designer fashions.
Not only can you wear a different dress every night, but you can wear a top designer you may not otherwise be able to afford. Better still, you're not lumbered with a piece that's outdated
Other companies have taken the concept a step further. Rather than buying products to rent out, they simply allow people to share their own possessions.
Whipcar, for example, effectively allows you to rent someone else's car. You pay a membership fee, find someone in your local area who has put their car on the site, and agree a time for you drive it. Insurance and breakdown cover are included.
Research by Frost & Sullivan suggests there are 24 similar schemes across Europe, with more than 100,000 members. By 2020, it estimates there will be almost 750,000 people renting each other's cars.
Parkatmyhouse takes the same principle and applies it to parking rather than driving.
Carsharing in Europe
But perhaps the most successful company to embrace this business model is Airbnb, which offers users the opportunity to rent rooms or homes in almost 200 countries across the world at a price considerably cheaper than the equivalent hotel. You simply join up, find a place to suit you and get in touch with the property owner.
And by taking a commission on the rent, Airbnb is able to generate serious amounts of cash - one US analyst recently forecast that annual revenues for the company of $1bn were perfectly possible. With very few overheads, that would translate into quite some profit.
The applications of the sharing model are almost endless. Zopa, for example, allows people to borrow money from one another, rather than the bank. The UK-based company has 500,000 members and has facilitated almost £270m in loans. It makes money by charging lenders a flat 1% annual fee on the money they lend. And it's not alone - there are about 35 similar so-called peer-to-peer lending schemes around the world.
There are even businesses that allow you to bypass the need for the services of a professional company altogether. Odesk.com, freelancer.com and guru.com, for example, allow you to hire people to do any job you so wish or, conversely, to pitch for jobs you want to do yourself. Again, the company takes a commission on the rate paid - in the case of Odesk, 10%.

Crash for Cash accident


Three men who deliberately caused a car crash that led to another collision in which a woman died, have been jailed.

They staged a crash on the A40 in Buckinghamshire as part of a £20,000 insurance scam.

The crash damaged the car of Baljinder Gill, who was then killed by another driver.

The fight against Whiplash


Ministers have got showcased strategies to relieve the quantity of whiplash promises in Britain as well as Wales, which has been charged pertaining to soaring car insurance charges.

The law Secretary Joe Grayling may kick off an appointment in turning it into much easier pertaining to insurance companies in order to challenge this sort of promises subsequent visitors accidents.

Independent medical systems can assess the validity associated with whiplash circumstances.

Mr Grayling claimed honest individuals was spending money on a system prepared to take mistreatment via fraudsters pertaining to too long.

Incident minimize
Under the government's strategies, this medical systems would aim to make certain actual circumstances went forward nevertheless exaggerated, misrepresented as well as fake types have been robustly stunted.

The particular systems would be unconnected on the claimant as well as promises administration firms.

Much more whiplash circumstances could also be stunted inside the little promises judge, turning it into much easier pertaining to insurance companies given that they wouldn't normally should fork out a successful claimant's prices.

Read on the leading tale

Begin Estimate

Pertaining to too long, whiplash have been viewed as this 'fraud associated with choice'. Each of our roads tend to be better, however each day more than 1, 500 whiplash promises tend to be made”

Wayne Dalton
Connection associated with British Insurance companies
Government entities claimed it had been having activity following numbers confirmed right now there was a 60% improve in compensation for injuries promises associated with highway accidents given that 2006, irrespective of a 20% slide in described accidents.

There are predicted to get regarding 1, 500 whiplash promises made in great britan each day.

Insurance companies point out in which whiplash promises price tag them £2bn annually, comparable to £90 per car or truck plan.

Mr Grayling claimed: "For too long, honest individuals are bearing the price tag on a system which has been prepared to take mistreatment and it is time for the to vary.

"We tend to be proposing activity to support useful whiplash prognosis by simply medical professionals and also to make simpler treatments which supports provide risky as well as fake promises ahead of a judge -- therefore legitimate promises can certainly nevertheless be satisfied nevertheless fraudsters tend to be quit in without a doubt it will have get rid of easy paydays. inch

'Footing this bill'
Wayne Dalton, scalp associated with generator as well as liability with the Connection associated with British Insurance companies, welcomed federal government activity more than precisely what he or she named "the Britian's whiplash epidemic".

He / she claimed: "For too long, whiplash have been viewed as this 'fraud associated with choice'. Each of our roads tend to be better, however each day more than 1, 500 whiplash promises are manufactured.

"More useful prognosis associated with whiplash will assist legitimate claimants receive money out there easily as well as reduce the setting pertaining to fraudulence, therefore encouraging to make certain honest car owners tend not to finish up footing this invoice for your secrets and cheats via higher insurance costs. inch

The particular assessment can be section of a few procedures by simply ministers aimed towards cutting lawful prices as well as stopping this expansion associated with reimbursement promises in Britain as well as Wales.

Rules modifications being received by result in May 2013 include things like rebalancing no-win no-fee discounts therefore shedding defendants will no longer should fork out a payment on the claimant's law firm.

In addition they include things like banning "referral fees" where firms can certainly profit from offering in a person's compensation for injuries declare as well as halting promises administration firms via featuring funds as well as merchandise being an inducement to manufacture a declare via them.

Government entities claimed this insurance policy marketplace received focused on passing benefits constructed from this modifications on to shoppers.

Car Accident Lawyers


It’s not only drivers who can claim compensation – we can help passengers, motorcyclists, cyclists and pedestrians too.

For more information, you can read our pages on claiming compensation as a cyclist, passenger or motorcyclist.

Car accident claims

Car accident claims are most commonly made for whiplash – a neck injury caused by caused by a sudden movement of the head forwards, backwards or sideways, but can be made for a variety of injuries, including broken bones, bruises, and psychological injuries.

What causes car accidents?

Whether caused by speed, intoxication, or something else, “driver error remains the most common cause of road accidents”*. They can also be caused by environmental factors such as potholes or cracks in the road, or faulty traffic lights.   
The good news is that if you’ve been injured in an accident on the roads that wasn’t your fault, we can help you claim the car accident compensation you’re entitled to - whatever caused the accident.
If your injuries were sustained in a road accident caused by another motorist, the claim is made against the other motorist’s insurance company, whereas if the accident was caused by an environmental factor such as a problem with the road, the claim will be made against the Highways Agency.  
We can also help with claims relating to uninsured drivers and hit and runs. Here, car accident compensation is paid by the Motor Insurers’ Bureau (MIB). All UK motor insurance companies are required to pay into the MIB’s fund each year to cover the cost of road accidents caused by ‘untraced drivers’.  

Claiming car accident compensation

We know that claiming car accident compensation can seem daunting, but remember, all drivers should be insured, and insurance policies are there to cover the costs of car accident claims.
In addition to compensating you for the pain and inconvenience caused by your injuries, claiming car accident compensation can cover any money lost as a result of the accident – for example lost earnings if you’ve had to take time off work to recover.

Monday, 28 January 2013

Mental Health Care Improvements


In the wake of recent shootings, the nation is taking a closer look at mental health care and how it is being handled. The current mental health system in the United States is lacking to say the least, preventing millions of people dealing with psychological issues from receiving the proper treatment. U.S. mental health experts urge lawmakers to fill these gaps in the health care system, pointing out that not receiving treatment can result in violent behavior as we saw in the Sandy Hook Elementary School shooting.
People with serious mental illnesses often fall through the gaps in our current health care system. According to Rick Cagen, executive director of the Kansas chapter of the National Alliance on Mental Illness, one-third of people who need help don’t get it in time to avert a crisis. Experts nationwide are calling on policymakers to get better funding for early treatment.
At a hearing Thursday, January 24th, Democrats and Republicans on the Health, Education, Labor and Pensions Committee met to address these gaps in health care and also urged the Obama administration to speed up revisions on the mental health care agenda.  With the passing of the Affordable Care Act in 2010, individuals suffering from mental illness should have better access to health insurance that covers mental health and substance abuse treatments.
Several other provisions of the health care reform law are also meant to help people with mental illness, including:

  • Prevention programs
  • Insurance plan for long-term community care
  • Reauthorization of SCHIP, the children’s state health insurance program
  • Improvements to Medicare’s drug benefits

Many states are also taking legislation into their own hands. Governor Mark Dayton of Minnesota released a proposal this week calling for counties to pay a larger share of the cost for patients receiving long term psychiatric care at two mental illness facilities. Counties are currently paying ten percent of treatment costs for residents, while Dayton’s proposal would increase that to fifty percent.

Friday, 11 January 2013

Should OFT approval require moneysavingexpert.com to be regulated by the Press Complaints Commission?

Martin Lewis, who last week sold his editorial business to FSA authorised and regulated Moneysupermarket.com Group plc, spent £1 million on the deal in legal fees. Much of this seems to have been spent on hammering out a 15 point so called editorial code, according to Lewis, who has been posting in defence of his sale on his forum.

Lewis’s editorial code is not the official Editor’s Code being picked over at the Leveson Inquiry. This code is administered by the Press Complaints Commission. The printed media and their websites (with the exception of Northern & Shell) pay a voluntary levy to the PCC  which hears complaints from the public against the press about inaccurate or misleading articles, invasions of privacy and other matters.

Rather than sign up to the PCC for a relatively small fee Lewis has instead spent a vast sum drawing up a private code of his own. It seems an extraordinary amount for a man who refuses to pay over the odds for a can of cola.

Lewis, whose appears on Wikipedia as a financial journalist, has always considered himself as such and his business an editorial one, with the freedom of the press. Asked by the chair of the Treasury Select Committee in 2010 who regulated him, Lewis said it was nobody. ‘ I am a financial journalist and regulation of the media is an interesting one,’ he said. In 2009, he corrected the Committee which seemed to think his business was a price comparison website: ‘We are not actually a price comparison site, we are an editorial site,’ he told MPs.In 2008, appearing on Channel 4 News, he corrected Jon Snow’s misunderstanding about his business: ‘No Jon I think you are misunderstanding I have an editorial website’.

Now that his editorial business with its access to press information and the public through national broadcasters (*) is owned by a price comparison website, is it time the public had an independent regulator to complain to, even a feeble one like the PCC?

Lewis told the BBC his code has the power to fine Moneysupermarket.com a seven figure penalty for breach. The PCC lacks even the ability to fine. But is all this talk about paying lawyers a million pounds and seven figure fines preparatory work aimed at impressing the OFT, which has to approve the merger, when what such an influential media business needs is independent regulation?

Learning From Mistakes

It doesn’t matter which industry you’re in or what your profession or trade is, when you run your own business, there is one thing you will make plenty of on regular basis. Mistakes.


You can expect accidents and you can expect to do things the wrong way. For the more serious stuff that you can’t control, you can cover yourself with something like  public liability insurance, employers’ liability insurance or any number of different packages designed to protect against the common mishaps of your industry. For the stuff that is completely your fault and not so easily insured, there’s only really one solution. The best thing you can possibly do is take a deep breath, keep a mental note of your mistake and move on.

Blame culture
When something goes wrong, and it frequently does, there is a very natural urge to find out exactly why something has gone wrong and who is to blame. There is nothing wrong with this – establishing why something has gone wrong and identifying the mistake itself is incredibly important. Finding out who is responsible is equally important and a part of that process, but what is a bad move however is turning that into a jingoistic witch-hunt. Automatically dismissing whoever is to blame for something going wrong is also rarely the best course of action.

Unless someone has been very consciously negligent or acted illegally, dismissing them for making a mistake can be incredibly damaging. First of all, people learn from mistakes and the individual who has just done something wrong is unlikely to make the same mistake twice. Their replacement on the other hand might.

Secondly, bear in mind that everyone makes mistakes. Everyone – including all of your other employees and suppliers. If you are seen to automatically dismiss people for making mistakes, how likely do you think it is that others will own up to their subsequent errors? You might get a few honest and honour-bound types confessing to their mistakes, but the vast majority of slip ups will merely be swept under the rug away from your gaze which in the long term could be much more damaging. Sooner or later there could be a business critical slip-up that your staff is determined to hide from you out of fear.

Learning and adapting
You don’t want to encourage recklessness or carelessness, but you do want to encourage an environment where people keep you informed with what’s going on. When you run a small business, it is your job to know what is going on so you can do something about it. A mistake tends to be a very rapid learning experience and can almost be argued as a beneficial training exercise in the long run.

Some accidents are thrust upon you. There is nothing you can do about them except for prepare with an adequate insurance policy and a wider reaching business continuity plan. Other accidents however can be prevented from happening again in the future by learning from your mistakes.

Home Insurer Doesn't Pay Up after £30000 Party

It may be the season to be jolly, but if your home was invaded by 800 revelers after your teenage daughter puts out an open invitation on Facebook, don’t expect your insurer to pay for the damage.Sarah Hine, 14, posted a message on the social media site that included the party address,  and hundreds of youngsters turned up.
They smashed up furniture, broke windows, wrote on walls and punched and kicked holes in walls and ceilings, and then ripped the doors off their hinges.
Sarah’s mum, Esther, 56, says the repair bill for their Billericay, Essex, home runs to at least £30,000 and her home insurer has refused to pay out on the claim because the vandals were invited in.
Police were called by neighbours and confronted hundreds of teenagers in the street. No arrests were made.
David Rochester, head underwriter at Halifax Home Insurance said; “It’s important to remind young people about the dangers of advertising parties on social networking sites, as they can easily lose control of who and how many are attending.
“Homeowners could be left with a hefty bill for damage, as most home insurance policies do not cover malicious damage, theft or vandalism caused by guests invited into your home by you or your family.”
Rochester made some suggestions to help stop parties getting out of control:
  • Limit the number of guests and never suggest it’s an open house
  • Safeguard sofas and carpets with plastic protectors from DIY shops
  • Switch glasses, cutlery and crockery for disposable plastic
  • Don’t light the rooms with candles that can easily start a fire
  • Tell smokers to light up outside
Recently, more than 1,000 party-goers turned up to a 21st birthday bash also advertised on Facebook. Police were called to deal with complaints about noise, drunkenness and disturbances. Magistrates at St Alban’s sentenced the host to a 12 month community service order and ordered him to pay £585 costs and compensation. He also must serve an eight week curfew.

A Fifth of Landlords Don't Bother with Let Insurance

Nearly one in five property investors spurn taking out specialist buy to let insurance even though standard home insurance fails to protect letting properties.

The figure was revealed in recent survey which also discovered repairs are one of the biggest expenses for property investors at £2,848 a year and that much of the cost could be reclaimed against landlord insurance.The survey looked at landlord expenses – and found on average they pay out £8,256 a year on running private rental properties, including mortgage interest.
The study also revealed the average private landlord owns 5.3 buy to let homes and earns an average £94,000 a year.

For many, specialist landlord insurance was the next largest cost after repairs – averaging £1,329 a year or 1.4% of gross rents a year.
Landlord insurance can bundle buildings and contents cover with a rent guarantee that pays legal costs and rents while evicting problems tenants or those behind with rents.
“Landlords should always take out the right cover for their investment properties. Ordinary home insurance is not designed to cover a buy to let. Landlord insurance also offers useful add-ons, like rent protection if the letting property can’t be rented out because of an event like fire or a flood,’ said Jazz Gakhal, of Direct Line.

“Good landlord insurance also has public liability cover, sometimes called property owner’s liability insurance as standard, as a landlord could be held liable for someone injured on the property or damage to neighbouring property.”
Other landlord property business expenses that amounted to around 20% of annual running costs included letting agents fees ranging from 8.9% to 12.6%.
Tenants should speak to landlords to ensure public liability cover is in place as the insurer is likely to pay out for alternative accommodation in the event of an accident at the rental property.

Why Whiplash Doesn't Add Up

Road accident figures and insurance claims analysed together for the first time show that the number of whiplash claims are outstripping the number of injury accidents reported to the police.
Police accident statistics show a 20% rise in the number of injury accidents since 2006 – but claims for whiplash injuries have increased by 40% in the same period.
The analysis highlights that in 2011, there was an 11% fall in injury accidents reported, but a 6% increase in whiplash claims.
This raises the cost of motor insurance for all genuine customers, says the report from the Institute & Faculty of Actuaries (IFA), but notes the extra costs are not paid by motorists as average car insurance premiums fell by 7.1% in the same period.
Lawyers are blamed for the increase – with the cost of a whiplash settlement averaging £8,400.

IFA chairman David Brown said: “All of the updated data that we have collated supports the conclusion that claims management companies have had a marked effect on the number of small injury, whiplash-like, claims.”

The report says that the injuries have cost car insurers around £400 million and pinpoints Birmingham as the hot spot for fraudulent claims.

Although the number of authorised claims management companies has dropped by 5%, their turnover was up 21% to £455 million in 2011, according to figures from the Ministry of Justice.
“This is good news for the consumer, but it does raise the question of how sustainable this is for insurers,” said Brown.

Birmingham has 11 of the top 20 postcode districts originating whiplash claims. The top six were all from Birmingham, with Manchester taking the 7th, 9th and 14th positions.

The 18 postcodes with the lowest number of whiplash claims were all in Scotland, excepting one neighbourhood in Newcastle-upon-Tyne.

Insurance Stats

It’s easy to wonder about the point of buying insurance as car and home insurers seem to spend more time  trying to weasel their way out of paying up for claims than they actually give out.
The headlines are full of moans and groans from insurance companies about fraudulent claims, especially crash for cash accidents, personal injury claims and kerfuffle with the government over protecting flood risk homes.

Of course, the ABI is keen to tell everyone just how many claims are dealt with. The figures are for 2011 and are the latest available:
  • Buildings insurance: 2.1 million claims worth £3.3 billion or £9 million a day. By average claim, this is £10,200 for fire, £1,500 for theft and £30,000 for flooding
  • Car insurance: 3.2 million claims worth £7.1 billion or £19.4 million every day
  • Damage to property: £1.4 billion was paid at, averaging £3.7 million a business day
  • Work-related: Claims of £2.2 billion or £5.9 million a day for both workplace injuries involving staff and customers and professional indemnity cover

Skiing Insurance

Travel Insurance is essential, not optional, if you are heading off on a winter sports holiday.
Terrifying figures from AA drive home the point that taking chances on the slopes without adequate insurance could cost you a fortune.

Helicopter mountain rescue, at about £20 a minute flying time, works out at £500-£1,000 in Europe and £1,000-£2,500 in the US. Manipulation treatment of a dislocated shoulder, meanwhile, costs up to £2,000 in Europe and £10,000 in the US, while flying you back to Britain from Europe with a fractured hip can hit £10,000 and double that from North America.

Do not assume your "free" bank account insurance, or the annual policy you took out for a beach holiday, will cover you unless it specifically includes winter sports cover.

Many medical costs in Europe may be covered by the free European Health Insurance Card (Ehic), but it is not a suitable substitute for travel insurance on a winter sports trip. The Ehic will not pay to get you down off the mountain, for example, nor will it necessarily pay for all transport costs and medical treatment you may need if injured, and of course it won't cover you for lost baggage, cancellation or having to cut your holiday short.

Top tips

• Ski insurers are increasingly recommending that policyholders wear ski helmets. So far, however, Essential Travel is the only insurer to have made it mandatory for the skiers it insures.

• Keep a note of your travel policy number, emergency number and Ehic number on you, perhaps in your mobile phone. Make sure more than one person has these details if travelling in a group or as a family.

• Always abide by local rules on, for example, wearing helmets and dos and don'ts for pistes or snowboarding parks. Insurers have the right to withdraw cover if you have an accident when failing to follow local rules or skiing against local authoritative advice .

• Look after your ski equipment – if you leave it in an unattended vehicle, for example, it may mean you are uninsured, and if your equipment is stolen you need a police report in order to claim, and keep receipts where appropriate.

• If you have arranged your own holiday, rather than booking through a tour operator, check your cover is comprehensive enough for problems such as delayed departure or additional accommodation if you are unable to get home.

• When purchasing an annual policy, check if there is a limit on the winter sports cover – some may restrict it to, for example, 17 days each year.

• Be aware that insurers can refuse to pay out medical costs if you were "under the influence of alcohol" when you had an accident. It may make you think twice about having a beer or Glühwein with your lunch at the mountain cafe